Service Level Agreement (SLA)

SLA for GIT2.0

 

Requests, problem reports or inquiries can be made through the product’s online form or through our email address contact@pathfinding.com.ar. Emails will be referred to our company’s Technical Support management system.
 

SLA for FBA Toolkit

 

The following are the time limits that Pathfinding commits to respect in case of a complaint and/or inquiry from users of FBA Toolkit. The complaints and/or inquiries will be received through email at support@fbatoolkit.com and they will be referred to our Technical Support’s management system.

(*) In case more time is required for a solution, you will be provided with the expected solution date.

© Pathfinding S.A. 2017

Tel: +1 305 517-7073 / +54 343 435 5914

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 O'Higgins 105, Paraná

Entre Rios (3100) Argentina

contact@pathfinding.com.ar

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